At MakeGenix, we are committed to the highest standard of privacy protection. This Privacy Policy explains our practices—what data we collect, how we use it, and your rights under applicable laws like Brazil’s LGPD (Law No. 13.709/2018) and the EU GDPR (Regulation 2016/679)
By visiting or using MakeGenix, you consent to the terms outlined here.
1. Data We Collect
a) Provided by You
- Contact details: name, email, phone (if submitted via contact forms or newsletter sign-up)
- Optional inputs: feedback, survey responses, support messages
b) Collected Automatically
- Technical data: IP address, browser type/version, device/operating system
- Behavioral data: pages visited, time on site, clicks, and navigation patterns (via cookies and analytics)
2. Purpose of Processing
We process your data strictly for lawful and transparent reasons:
- To provide and maintain our website and related services
- To respond to your inquiries and support requests
- To send news, promotions, or updates when you consent
- To analyze usage and improve performance and user experience
- To meet legal obligations (reporting breaches, regulatory compliance)
We do not sell or rent your personal information under any circumstances.
3. Legal Basis for Data Processing
We rely on legal grounds compliant with both LGPD and GDPR:
- Consent: for optional communications (e.g., newsletters)
- Contractual necessity: for services or tools you request
- Legal obligation: to comply with applicable regulations
- Legitimate interest: to improve website security and functionality—provided it doesn’t override your rights Wikipedia
4. Cookies and Tracking
We use cookies and similar tracking mechanisms to:
- Remember your preferences
- Analyze site usage for optimization
- Tailor content when consented
You may disable cookies via your browser settings—but please note some features may not operate properly.
5. Data Sharing & Third Parties
We may share data only with:
- Trusted service providers (e.g., hosting, analytics, email services)
- Regulatory or legal authorities, when required by law
- Partners, strictly when necessary and under confidentiality agreements
All third parties are contractually obligated to ensure compliance with LGPD/GDPR principles.
6. International Transfers
If your data is transferred outside Brazil or the EU, we ensure:
- The receiving region maintains an adequate level of data protection
- Standard contractual clauses or other lawful mechanisms are in place
7. Data Retention
We retain personal data only for:
- The duration needed to fulfill its collection purpose
- Or as mandated by legal or regulatory requirements
Once no longer needed, we securely delete or anonymize your data.
8. Your Rights
Under LGPD and GDPR, you may:
- Access your personal data
- Request corrections or updates
- Ask for deletion or anonymization
- Withdraw consent at any time
- Request data portability
- Object to processing or request restrictions
- Lodge a complaint with a data protection authority
To exercise these rights, contact us via the information below—requests will be handled promptly and free of charge.
9. Data Security & Breach Notification
We implement industry-standard measures to protect your data:
- Encryption in transit and at rest
- Secure infrastructure and access controls
- Regular internal audits and monitoring
Should a data breach occur with potential risk to your rights or freedoms, we will notify both the data protection authority
10. Privacy by Design
We adopt Privacy by Design and Default, embedding data protection into our services from the ground up. This means:
- Minimal data collection
- Default settings that favor privacy
11. Updates to This Policy
We may update this Privacy Policy periodically due to legal changes or enhancements to our services. Any revisions will be published here with a new effective date. Continued use implies acceptance.